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Monday 1 August 2011

My Keynote at Web_UX 2011, Nîmes

My Keynote at Web_UX, on May 26th 2011 in Nîmes now online.

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Monday 1 November 2010

UX Storytellers: Connecting the Dots

In this free eBook, 'UX Storytellers - Connecting theDots’, 42 UX masterminds tell personal stories of their exciting lives as User Experience professionals.The book brings together authors from around the world who paint a very entertaining picture of our multifaceted community. I was honoured to be involved in this initiative led by Jan Jursa...

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Friday 16 April 2010

Content Strategy in Europe and in European Projects @ Content Strategy Forum, Paris

Here is my presentation at Content Strategy Forum 2010, Paris.

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Thursday 26 November 2009

Information Architecture in the Field: Survival Guide in a Hostile Context

(This story was given as a presentation at the Euro IA 2009 conference in Copenhagen, Denmark.)

Lenin once said, “The first mission of a revolutionist is to survive.” He lost his 19-year old brother, Aleksandr Ulyanov, in May 1887, when he was only 17. Aleksandr was hung for participating in terrorist assassination attempt against the tsar Alexander III. Lenin learned his lesson: you can’t change the world when you’re not even in the game. Similarly, information architects looking to make a difference first need to stay in the game.

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Saturday 26 September 2009

IA Survival Guide @ EuroIA Summit 2009

Here is my presentation at the EuroIA Summit in Copenhaguen.

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Monday 8 June 2009

Service design: “Be my guest!”

A service can be defined as anything which makes your life easier, helps you solve a problem, brings you closer to achieving a goal, or benefits you in a way you didn’t think you needed. We can classify services according to three basic types: services which assist (that say “let me help you with that”), services which enhance (“here’s a free gift”) and services which fix (“don’t worry, we’ll get you moving again in no time”).

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